If it’s your first time to move long distances, then it’s probably true that you might be suffering from information overload as you are doing your research on the right moving company for your household goods.
You may end up inadvertently settling for a moving company that will give you more headaches to worry about during your relocation.
Here are some signs and guidelines you should remember, to narrow down your choices for which moving company to sign up with.
- Movers should visit your place – Moving is a very dynamic situation, from a mover’s point of view. You never know if there’s a piece of furniture or household goods that will give you some difficulties in terms of shape, size or fragility. If the moving company you’re dealing with doesn’t seem to be concerned with an on-site inspection, and is willing to give a low-cost estimate without even visiting, then sound the alarm bells. The offer probably is too good to be true. You may end up with some of your stuff mishandled to the point of damage or breakage, or more headaches as they ask for “additional costs” before they bring down any of your goods from their truck.
- Movers should be able to work with payment at the end of the service – Movers operate on a “pay when the service is done” philosophy (or they should be). If the mover asks for a large downpayment or cash deposit before anything is moved, you had better think twice before you sign on the dotted line.
- The Movers should give you a copy of “Your Rights and Responsibilities When You Move” – This booklet is required by the Federal government to be in the hands of customers for moving companies. The moving company itself should provide the booklet. This is important when planning interstate moves.
- Movers should have a physical office address – This one is a bit obvious: if the website has no information at all on an office address, licensing or insurance, then move on, forget about the company, no matter how good their offer is. And if you think that the company is still a good option, double check with the local government agencies to see if the moving company is legitimate.
- Be realistic about what their insurance can cover – Don’t take the moving company’s word for it. You should ask them for all the terms of their insurance. Yes, you will feel a bit let down because there are some things they simply cannot cover with insurance. But at least you’ll know, and you’ll be able to compare it with the coverage from other companies. If they say they can cover “anything and everything,” you should be thinking if they‘d be selling you a bridge, too.
- If a rental truck arrives, instead of a company-owned truck, see if you can back out – If you really care about your household goods, the moment a rental truck is used rather than a company-owned truck, be very, very concerned. Always keep in mind the two next-best companies you have on your list, just in case.